We are here to help you
For quick and easy service, contact us:
 
Phone:  630-761-1106
Fax:  630-761-1107
Toll Free:  888-744-6277
DATA CENTER 2.0
I have a ROX 8.0 / ROX 9.0 and use the Data Center 1.1b version and would like the new Version 2.0. The software update function tells me that the latest version is installed. How do I upgrade to the Data Center 2.0? 
Where do I find the driver for my docking station? 
I have Windows Vista and tried to install my Topline docking station. But the installation process was completed with an error. What can I do to install the docking station properly?

The driver for the ROX docking station can also be used for Windows Vista. Use the following steps for installation (the Data Center software must be installed):
 
I use the 64-bit version of Windows Vista or Windows 7, is the software compatible? 
The Data Center software is in English, how do I change it? 
The software is ready to be activated. Where do I find the activation code? 
I want to install the software on 2 computers-Is that possible or do I have to buy another license for the software? 
I have a new PC. But I no longer have the installation file for the software. Do I have to buy the software again? 
I already have Version 1.1b installed on my PC. But now I have installed Version 2.0 on my MAC. How do I get the old data from my PC to my MAC? 
If I start the software in the program directory using the SigmaDC2.exe file, I get a message with Error ID: 103. The software shuts down immediately. What do I have to do to use the software? 
I have installed the demo version on my MAC/PC and now I would like to install the full version. However, the installation process is interrupted with an error and the software does not install or start up, what should I do? 
Are additional accessories required to transfer and analyze the trip data?  
With which operating systems is the DATA CENTER 2.1 analysis software compatible?  
For which bike computers can the DATA CENTER 2.1 be used? 
What is the warranty coverage on SIGMA products?

The warranty on SIGMA products in North America is 2 years from the date of purchase. The warranty covers defects in material and workmanship. The warranty does not cover batteries, wear-and-tear, wear caused by commercial usage, or damage caused by a crash/accident. Proof of purchase is required. If your SIGMA product is not functioning properly and you feel that you have a potential warranty claim, please contact SIGMA USA at 888-744-6277 for technical support and/or to receive a return authorization number.